Privacy Policy

Mi Luz Realty Group (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, https://miluzrealty.com, or interact with us through our forms, phone, email, or text messages.

Information We Collect

When you fill out a contact form, request information, or otherwise communicate with us, we may collect:

• Your name
• Email address
• Phone number
• Property preferences and information you share in messages to us
• Basic technical information like browser type and pages visited

How We Use Your Information

We use the information you provide to:

• Respond to your inquiries about buying, selling, or renting real estate
• Send you property listings, market updates, and other materials you request
• Contact you by phone call, email, or text message about real estate services
• Improve our website and services

Text Message (SMS) Communications

By submitting your phone number through our contact form and checking the consent box, you agree to receive calls, emails, and text messages from Mi Luz Realty Group regarding real estate services. Message and data rates may apply. Message frequency may vary.

To opt out of text messages, reply STOP to any message we send you. For assistance, reply HELP. You can also unsubscribe from email messages at any time by clicking the unsubscribe link in any email or by contacting us directly.

Your consent to receive text messages is not a condition of any purchase. We will not share your mobile information with third parties or affiliates for marketing or promotional purposes. All categories of personal information, including mobile opt-in data, are excluded from sharing with third parties for marketing.

Information Sharing

We do not sell your personal information. We may share your information only with trusted service providers who help us operate our business (such as our CRM, email provider, or transaction coordinators), and only as needed to provide the services you requested. We may also disclose information if required by law.

Cookies & Analytics

Our website may use cookies and similar tracking technologies to understand how visitors use the site and improve performance. You can disable cookies through your browser settings.

Your Choices

You may:

• Ask us what personal information we hold about you
• Request corrections or deletion of your information
• Opt out of marketing communications at any time

To exercise these rights, contact us using the information below.

Security

We take reasonable measures to protect the information you share with us. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision.

Contact Us

If you have questions about this Privacy Policy or our practices, contact us at: